Shipping Information
Codeage offers its customers different shipping options based on their country of origins and location. Codeage does its best to fulfill every item in the order that it was received and in a quick and efficient way. If you have any questions, do not hesitate to reach out to us.
Certain orders might get their shipping delayed or cancelled if they are flagged for payment, security review, or to ensure correct address information was provided at the time of order. If an item is out of stock, processing of the order and/or delivery might get delayed. Codeage may contact you when it requires more information or to further review an order that was placed.
Canada
Codeage offers in the Canada one shipping option. This option and the cost associated with it might change from time to time. Available options are always presented during the checkout process. In general, the option offered is:
- Standard Shipping (2 to 5 business days);
Due to the fact that Codeage uses external shipping providers, the shipping times are provided based on the estimation of those third party providers. Shipment(s) might be received sooner or after those estimated times for delivery based on unique circumstances of each order.
Codeage offers free shipping in Canada for each regular order of $50 or more. Those orders are fulfilled using a Standard Shipping option.
Outside of Canada
Codeage may offer one or more shipping options based on the country of origin of the order. Those option(s) will be presented before the checkout process is completed on the global Codeage website (https://www.codeage.com). International shipping options are currently not available on the Codeage Canadian website. The information presented will display the cost for shipment and in some cases, the amount of tax that might be charged to import the product in a specific country. Codeage uses third-party providers for all its international shipping orders and time of delivery might vary based on location and other specific conditions. A shipment delivery estimate is presented before checkout but due to the nature of international shipments, the expected delivery might vary greatly from the presented estimate for delivery.
Codeage does not offers free shipping on international orders.
Additional information
- We process orders Monday-Friday (excluding holidays) from 9 AM to 3 PM PST.
- If you place an order after the cutoff time, the order will be processed and shipped on the next business day.
- Shipments are not delivered Sundays or during Holidays.
- We are unable to ship to PO boxes, re-shippers, or package forwarding services. Shipments to US territories might get delayed.
- During checkout, you’ll see an estimated delivery date based on the shipping option you’ve selected.
- We cannot account for vendor or carrier delays that may occur.
Tracking your shipment
You will receive an order confirmation when your order was processed and shipped. A tracking number for each shipment will also be provided when available. There might be a delay between the time you received the confirmation of your order and when a tracking number is made available by a shipping provider. Tracking information might take time to be made available online once a tracking number has been provided.
You can get additional on an order by simply visiting our website and entering your order number on the chat icon presented to you and by selecting the "track my order" option. You can also contact us at anytime via phone, email or through the chat support for additional questions.
At Codeage, we pay the upmost attention to the experience of our customers and want to ensure that all deliveries are made in a rapid and safe manner.
